Tag: norsk

An ambulance attending an emergency; driver speaking in the window

Speaking tips from the emergency room

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There’s no doubt about it: speaking can be hard, especially when you’re beginning in a foreign language.

You have all the usual mental juggling of remembering vocabulary and grammar. But on top of that, there’s the social pressure of performing live. In the heat of the moment, it’s too easy to panic and gibber. Neither of those will help you make yourself understood!

Now imagine that performance pressure, but in a matter of life or death. How would you, as a beginner in a foreign language, cope with making an emergency services call abroad?

This is exactly the kind of situation that research linguists Jennifer Gerwing and Jan Svennevig have aimed to unpick in their research. Much of their work has involved exploring real-life exchanges between native and second-language speakers in healthcare settings. But it is a piece of experimental research, recently presented at a conference exploring second language use, which really stirs the linguistic imagination.

Playing dummy

The experiment paired seventeen native English speakers with seventeen speakers of English as a foreign language. The first-language English speakers played the part of operators; their counterparts played callers. Those callers were to imagine that a friend (actually a resuscitation dummy!) had fallen unconscious. As a result, they would be making a call to emergency services. The operators were to instruct the callers in placing the dummy in the recovery position. The catch? They would be speaking entirely in English. What could possibly go wrong?

In fact, outcomes varied greatly, from great success to darkly comic dummy disaster. But the experimental scenario allowed the researchers to identify, compare and evaluate speakers’ strategies for making themselves understood. Specifically, Svennevig mentions three speaking strategies for helping to get your point across. The emergency call scenario may be specific, but all language learners can gain some insights from these three approaches.

simply speaking

Operators got their point across more clearly when they avoided complicated, technical or low-frequency vocabulary. They’re also the kind of words you’re less likely to know as a learner – the ones that frustrate you so much when you search for them and they’re simply not there. Don’t get frustrated – look for a simpler word instead.

Generalising what you mean to say can help: don’t know the word for ‘bungalow’? Say ‘small house’ instead. Forgotten the word for ‘fork’? What about ‘thing for eating’? Language hacker extraordinaire, Benny Lewis, takes this to the ultimate level with his ‘Tarzan speak’ method for making yourself understood as a beginner!

Break it down

We tend to speak in long, meandering sentences in our own language. We use connecting words, relative clauses, and all manner of other complex means to make our speaking fancy. This is counter-productive when ease of communication is the name of the game. Subsequently, operators found that breaking complicated instructions down into chunks helped callers no end.

You can harness the power of this as a learner, too. Resist that urge to try and translate word-for-word what is in your head. Instead, break it down! Don’t try to construct ‘I need the key to room 224 so I can go and fetch my bag’. It’s much easier to slow down and make that ‘I need the key. Number 224. My bag is in the room’.

Reformulate

This is the linguistic equivalent of covering your bases. If it doesn’t work the first time, say it in another way. Each time, you’re increasing the likelihood that you’ll be understood.

Saying things in a different way can add context and reduce misunderstandings. Why stop at “I’d like a glass of water?” Try “I’d like a glass of water. I’m thirsty. I need to drink”. That way, if you mispronounce or mangle one of those sentences, there are two others that the listener can use to grab your meaning. This is much better than the hopeless tourist technique of saying it once, then saying it louder!

Combo points

All three of these rules will aid communication on their own. In combination, though, the effects are cumulative. The magic of Svennelig and Gerwing’s experiment is that the researchers could actually measure these effects. For instance, operators using none of these strategies failed to get their instructions across at all. Those using just one had a 20% success rate. With two, comprehension levels reached 40% or so. But with all three, operators reached up to 60% efficiency in making themselves understood, despite quite basic language skills from the caller.

As a learner, you will find yourself in the role of caller, rather than the operator. But these three simple techniques still make a handy set of rules for not tying yourself in knots as a beginner speaker, whatever the scenario.

Statin’ the bleedin’ obvious?

Reading these three strategies, many will say that it’s just common sense. Isn’t it obvious that you’ll be better understood if you speak more simply? However, these techniques might not come as naturally as you think. After all, a whole experimental study showed that not everybody employs them automatically all the time.

As a language learner myself, I know how that performance pressure can overwhelm you. Situations take us over; we get swept away on a tide of speaking anxiety. Our beginner brains need some training in the subtle art of simplification.

So next time you feel at a loss for words, remember the emergency room – it may just save your (language) life.

This study was recently the subject of the excellent Norwegian radio programme Språkteigen, which deals with all things language-related. Thanks to Språkteigen for bringing the study, and the linguists behind it, onto my radar. The programme and podcast are highly recommended if you understand Norwegian!

Aeroplane

Language travels on a shoestring

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Despite brill online face-to-face services like iTalki for practising and learning languages with native speakers, you can’t beat time spent in the country as the best way to immerse yourself in your chosen language. Seems like an expensive way to fluency, doesn’t it? But it doesn’t have to be, with a range of web tools for sourcing super-cheap travel to your target language country.

Top of the list, and indispensable to the travelling linguist, is Google Flights Explore. It’s not particularly well signposted online – in fact, it’s practically clandestine, and you have to be told by someone else ‘in the know’ before you can find it! Why the experimental extension to Google’s flight search is not promoted more is a mystery, but it’s second-to-none at sourcing cheap flight offers with very general search terms (and I mean very – you can pop in ‘Scandinavia’ or ‘Eastern Europe’, and it will check the lot!).

For instance, say you’re learning Polish. Enter your preferred airport of origin, then Poland as the destination. You can adjust the length of the trip if you like, but the default 3-5 days is a good short break duration if you’re looking for a cheap getaway to practise your language skills. You don’t even need to add a date, as when you select your start and end points, you’ll be presented with a list of destinations along with time charts of the cheapest flights to each. It will even order them, with the cheapest, on average, at the top.

The example below shows that I can get to Warsaw from Edinburgh for as little as around £20 return (USD$25, although prices in your local currency appear when you click through to one of the flights on the time chart).

Google Flights Explore example

Google Flights Explore

Switching to a traditionally more expensive flight destination, such as Norway, still yields great results; a quick search today threw out some £30 returns on London-Oslo routes. It’s just as handy for longer-haul flights, too; flying from New York, Norwegian students can get to the country for under USD$300 return in a sample search made at the time of writing.

But how to minimise costs when you get there? Accommodation will be perhaps the biggest expense on the tick-list. It’s no big secret that, for value, you can’t really beat private rental services like AirBnB. Combining with the sample Polish flight search above, you could add a private room in a shared house for just £11 a night at the time of writing. That amounts to less than £100 for a 5-night stay, flights and accommodation included.

But there are more benefits to using these services like this than low rates. For a linguist / cultural explorer, a private rental property will likely:

  • come with a direct contact, and so more opportunity to meet a local and practise a bit of language as soon as you’re off the plane
  • give you a more authentic experience of what it’s like to live in the target language country, especially as it’s more likely to be self-catering (think of all that shopping vocab you can practise!)
  • give you day-to-day, lived experience of the language if you’re in a shared property / room in someone’s home

Compare that to the often sterile, internationalised hotel reception experience, and private accommodation offers big boons for the language traveller!

There are ways to minimise living costs while you’re there, too. They may not be glamorous – buying food supplies at supermarkets rather than going out to eat, grabbing a cheap pølser i brød (hotdog) at an Oslo kiosk for tea – but again, they bring you into direct contact with the target language, rather than sanitising your experience through safe, familiar settings like restaurants.

It might seem an extreme measure – and, intuitively, an outrageously unaffordable one – to ‘pop abroad’ when you need some target language practice. But it needn’t be bank-breaking, if you know where to look. Commit to a cheap cultural scouting trip once every month, or at least couple of months, setting yourself a tiny budget and seeing what you can do with it. Your inner linguist will thank you!